We understand that travel plans can change unexpectedly. Below is our transparent cancellation and refund policy designed to keep arrangements smooth for both our guests and safari operations.
Customers can cancel their booking up to 6 days before the scheduled safari / travel date.
No refund will be provided for cancellations made within 6 days of the travel date.
Additionally, no refund will be applicable in case of:
Approved refunds will be processed within 7–10 working days to the original payment method or bank account shared by the customer.
JMD Wildlife shall not be held responsible for cancellations or delays caused by natural disasters, government restrictions, weather conditions, forest authority decisions, or other unavoidable circumstances. Refunds in such situations will depend on applicable government / safari authority rules.
For cancellation requests, customers must contact us through any of the following official channels:
By booking with JMD Wildlife, you acknowledge that you have read, understood, and agreed to this Cancellation Policy.
Last updated: February 2026